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Guarantee

[Important Notice]

Acceptance of patients undergoing treatment for COVID-19

Thank you for using CANDEO HOTELS Ueno Koen.
In response to the spread of COVID-19 infection, we have decided to respond to the request from Tokyo Metropolitan Government to accept patients receiving treatment for COVID-19 and to provide facilities for the overnight treatment of patients infected with COVID-19.

[Affected Hotel] Candeo Hotels Ueno Koen

[Period] For the time being (normal operations are yet to be resumed)
After January 20 2022, no reservations will be accepted.
The commencement of reservations will be announced on the official website.

In cooperation with Tokyo Metropolitan Government and medical professionals, the Ueno Koen branch will set up a medical system under the supervision and guidance of experts to ensure the safety of our customers. In addition, we will rent out the entire building so as not to cause any inconvenience to the general public. For those who wish to stay in the hotel as before, we will guide them to other hotels in our group.

We will make every effort to ensure the safety of our guests so that the spread of the coronavirus could be ended as soon as possible.

Thank you for your understanding.

Candeo Hospitality Management, Inc.