BOOK NOW

Best Rate

Guarantee

BEST RATE GUARANTEE

We guarantee that the rates listed on our official website are the "lowest rates available".

*At the time of booking, we guarantee the best rates when compared to other booking sites.
*Please note that certain conditions must be met for the lowest price guarantee, and not all conditions may qualify.
See here for more details.

In addition

With a free CLUB CANDEO member registration,
you will be entitled to even better deals.

  • 1

    BETTER DEALS
    THE MORE
    YOU STAY!

  • 2

    DISCOUNT COUPONS
    FOR
    MEMBERS ONLY!

  • 3

    ROOM UPGRADES
    AND
    OTHER BENEFITS!

CLUB CANDEO

Register for CLUB CANDEO to enjoy the best deals that Candeo Hotels has to offer!
There is no membership fee or renewal fee.

Member stage Room rate Benefits
Non-member BEST RATE
  • None
Bronze
Starting lever for all first-time members

BEST RATE
+
5% OFF
(or more)

  • Late check-out (1 hour)
  • Priority early check-in
  • Coupon issued (1,000JPY/year)
Silver
When you spend over 50,000JPY per year

BEST RATE
+
5% OFF
(or more)

  • Late check-out (1 hour)
  • Priority early check-in
  • Coupon issued (5,000JPY/year)
  • Room upgrades (subject to availability)
Gold
When you spend over 150,000JPY per year

BEST RATE
+
5% OFF
(or more)

  • Late check-out (1 hour)
  • Priority early check-in
  • Coupon issued (20,000JPY/year)
  • Room upgrades (subject to availability)
  • Invitation to member events
Platinum
When you spend over 300,000JPY per year

BEST RATE

5% OFF
(or more)

  • Late check-out (1 hour)
  • Priority early check-in
  • Coupon issued (40,000JPY/year)
  • Room upgrades (subject to availability)
  • Invitation to member events
  • Free breakfast
*The discount rate(5% OFF or more) is not applied to CANDEO HOTELS Nara Kashihara.
Non-member
Room rate
BEST RATE
Benefits
  • None
Bronze

Starting lever for all first-time members

Room rate
BEST RATE
+5% OFF(or more)
Benefits
  • Late check-out (1 hour)
  • Priority early check-in
  • Coupon issued (1,000JPY/year)
Silver

When you spend over 50,000JPY per year

Room rate
BEST RATE
+5% OFF(or more)
Benefits
  • Late check-out (1 hour)
  • Priority early check-in
  • Coupon issued (5,000JPY/year)
  • Room upgrades (subject to availability)
Gold

When you spend over 150,000JPY per year

Room rate
BEST RATE
+5% OFF(or more)
Benefits
  • Late check-out (1 hour)
  • Priority early check-in
  • Coupon issued (20,000JPY/year)
  • Room upgrades (subject to availability)
  • Invitation to member events
Platinum

When you spend over 300,000JPY per year

Room rate
BEST RATE
+5% OFF(or more)
Benefits
  • Late check-out (1 hour)
  • Priority early check-in
  • Coupon issued (40,000JPY/year)
  • Room upgrades (subject to availability)
  • Invitation to member events
  • Free breakfast

Your membership stage

Your membership stage is reflected according to the usage record within a specified period.

  1. Calculation period: June 1st-May 31st (cumulative usage amount will be reset every year)
  2. The usage record for accommodation reservations is calculated based on the check-out date.
  3. Stage upgrade: If the usage record during the calculation period reaches the standards of a new membership stage, you will be upgraded to the corresponding stage from the day after the achievement. You will be assigned the new membership stage until the end of the next period.
  4. Stage downgrade: If the usage record during the one year calculation period does not meet the membership stage standards, the membership stage will be downgraded by 1 stage from the start of the subsequent calculation period (2nd week of June).
  5. Coupons are issued once a year (effective for 1 year from June 2021).

Best rate guarantee conditions

The following conditions must be met in order to qualify for CANDEO's best rate guarantee.

  1. Same hotel
  2. Same dates (arrival/departure)
  3. Same number of guests
  4. Same room type
  5. Same times (check-in/check-out)
  6. Same payment method
  7. Same cancellation conditions
  8. Same services and benefits (including amenities)
  9. Same plan details,services,benefits (amenities included)

Best rate guarantee exclusions

Please be aware that the following conditions will be excluded from comparison for CANDEO's best rate guarantee.

  1. Rooms rates that do not apply to general customers, such as corporate contract rates, group rates, and rates in partnership with specific facilities.
  2. Irregular plan rates, such as those from one-time only sales or limited time campaigns offered on other websites, for which the hotel is not involved in determining the sale period and/or room rates.
  3. Package deals that include fees other than for accommodation, such as facility use, transportation, meals, etc.
  4. Room rates for bookings that cannot be made online, such as for those by phone reservations only.
  5. Room rates that have been prepaid using special payment methods (including online auctions and collaborative puchase sites), credit cards, debit cards, coupons, vouchers, etc.
  6. Room rates for which the hotel is not involved in determining the price, such as sales by travel agents (arranged trips, etc.)
  7. Room rates that fluctuate depending on the exchange rate.