About new coronavirus (COVID-19) measures

The following measures have been taken to ensure that customers can use CANDEO HOTELS with peace of mind.

[Approach in the hall]
1. Installation of alcohol disinfectant
We have added disinfectants to entrances and restaurants, and are working to create an environment that is more accessible to customers.

2.Enhance regular disinfection
Doorknobs, doors, escalator handrails, elevator buttons, restroom doors, etc.
Alcohol disinfection is performed every three hours for places where customers frequently touch.

3. Wear a mask when serving customers
In consideration of customer's health and safety and public health, the reception staff wear masks.

4. Check the health status of guests
At check-in, you will be asked to fill out a questionnaire about your health.

5.Change of service method for buffet breakfast
Breakfast has been changed to be served in a single meal format.

[Employee Initiatives]
1. Check your physical condition at work
We check body temperature at home and at the start of work.
Employees who have a fever of 37.5 degrees or higher and are not in good physical condition may have a large
I'm waiting for my home.

2. Prevention of infection
We gargle and wash hands once every three hours.

Experience Matsuyama - a city of history and culture - from our central hotel

Matsuyama is a unique city with a mixture of Japanese charm and modernity, creating a sense of harmony.
At Candeo Hotels, enjoy the beautiful views of this city and Matsuyama Castle from our open-air baths on the top floor.

CUSTOMER VOICE
お客様の声

総合評価

4.43

お客様の声件数:793件

最新のレビュー

2020/03/23

今回の宿泊でもお部屋のアップグレードという予期せぬサービスを受けられ大変満足しています。一人旅にはもったいないほど広い部屋でゆっくりとくつろげました。いつものことながら温泉も入浴したいときにゆっくり…

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項目別の評価

  • 客室に満足し清潔でもあった

    4.63
  • お風呂で疲れがとれた

    4.54
  • パートナーの接遇が良かった

    4.47
  • 朝食のクオリティが高かった

    4.41
  • カンデオ会員として大切にされた

    4.33
  • 期待を超えて感動した

    4.20

お客さまの声を見る

360 ° View
360 degree view to experience the hotel

LOCATION
In front of Okaido Station in Matsuyama

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