We guarantee the lowest prices when you book through the official website.
Best Rate Guarantee.
We always welcome new members. No payments required.
This is the dedicated page for our corporate customers, as well as the page to login regarding special packages found on external sites.
Please choose a hotel branch.
|Total amount to be paid by guest ||Cost of Stay||Basic Room Rate|
i Basic room rates depend on the price list provided at the front desk.
ii Should the taxation laws be revised, the revisions shall become effective.
|No Show||After 10pm on
|After 6pm on
|1 Day Prior to Check-in||2 Days Prior to Check-in||7 Days Prior to Check-in||14 Days Prior to Check-in|
|Up to 10 people||100%||100%||50%||-||-||-||-|
|Up to 20 people||100%||100%||100%||100%||20%||-||-|
|Up to 50 people||100%||100%||100%||100%||100%||100%||50%|
|More than 51 people||100%||100%||100%||100%||100%||100%||100%|
i Each percentage signifies the amount that will be taken from the cost of stay when cancelling.
ii When the number of days for a booking is shortened, a cancellation fee equivalent to one day's cost (the first day) regardless of the days shortened will be charged.
iii If penalty charges have been set in an agreement, the penalty charges set in the agreement will be applied.
1. The Use of Guest Rooms
2. Room Key Card
4. Inside Guest Rooms
5. ValuablesBe sure to hold onto any valuables and expensive items to ensure their safety.
6. Storage of ItemsAny items that are given to the hotel to be looked after can be held for up to 7 days. If not collected within these 7 days, it will be understood that you have given up ownership of this item, and the hotel will no longer be responsible for this item. Please note that you can not object to this judgement.
7. Lost PropertyCandeo Hotels will hold onto an lost property for up to 7 days including the day of discovery. After this period, it will be handed to a local police station.
8. Use of Parking Lots
10. Breakfast VouchersRefunds cannot be given for unused breakfast tickets and vouchers.
11. Special Offer & Discount VouchersRefunds cannot be given for special offer or discount vouchers.
12. Disruptive Behavior in the Hotel
13. We ask for your cooperation in being mindful of our resources by saving electricity and water.