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Notice November 21, 2019

About CANDEO HOTELS free accommodation voucher by exchange of CANDEO points

Dear customers


Thank you for using the CANDEO HOTELS Chain.

Regarding the use of free accommodation vouchers redeemed at CANDEO Points,
We will inform you about the terms of use and the stores that can be used.


[Stores eligible for free accommodation vouchers redeemed with CANDEO points]
・ CANDEO HOTELS Sano
・ CANDEO HOTELS Chiba
・ CANDEO HOTELS Ueno Koen
・ CANDEO HOTELS Chino
・ CANDEO HOTELS Shizuoka Shimada
・ CANDEO HOTELS Handa
・ CANDEO HOTELS Kameyama
・ CANDEO HOTELS Fukuyama
・ CANDEO HOTELS Matsuyama Okaido
・ CANDEO HOTELS The Hakata Terrace
・ CANDEO HOTELS Fukuoka Tenjin
・ CANDEO HOTELS Kikuyou Kumamoto Airport
・ CANDEO HOTELS Ozu Kumamoto Airport

Free accommodation vouchers can be used at the above stores.

【expiration date】
Valid for one year from the date of receipt.

[Terms of use]
■ CANDEO HOTELS chain. (Excluding some stores below)
■ List of available rooms
・ Kikuyo: Double Room
・ Otsu: Double room
・ Shimada: Double room
・ Handa: Double room
・ Chino: Double Room
・ Fukuyama: Double Room
・ Kameyama: Double Room
・ Sano: Double Room
・ Ueno Koen: Standard Double, Standard Twin
・ Hakata Terrace:Riverside King, Superior Twin Riverside View
・ Chiba: Standard Double, Superior Twin
・ Fukuoka Tenjin: Superior Double, Standard Hollywood Twin
・ Matsuyama Okaido:Superior Sofa Double, Superior sofa twin
■ Reservation method
If you make a reservation on the website, you can use this ticket only for simple stay reservations.
Please note that other plans cannot be used.
■ Use is limited to reservations made directly through the CANDEO HOTELS website, telephone, and reception.
■ Breakfast is not included. If you wish, please apply separately. (Paid)
■ This service cannot be used by anyone other than the person who obtained the free accommodation voucher.
■ We cannot exchange money.
■ Use expiration date and without a seal are invalid.

[How to use]
■ Please give this free accommodation ticket to the front desk staff at checkout


* Please note that free accommodation vouchers cannot be used at the following stores.

[Stores not eligible for free accommodation vouchers]
・ CANDEO HOTELS Osaka Namba
・ The Singulari Hotel & SkySpa at Universal Studios Japan
・ CANDEO HOTELS Tokyo Roppongi
・ CANDEO HOTELS Tokyo Shimbashi
・ CANDEO HOTELS Hiroshima Hatchobori
・ CANDEO HOTELS Nara Kashihara
・ CANDEO HOTELS Kobe Torroad
・ CANDEO HOTELS Osaka Kishibe
・ CANDEO HOTELS Omiya


* Regarding the use of free accommodation vouchers obtained through point exchange "other than"
Please note that it will be subject to the conditions of use of the ticket.

Thank you for your consideration.

CANDEO HOTELS Customer Reservation Center

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